Privacy Policy
Effective Date: June 24, 2026
Masco Service Corporation ("we," "our," or "us") operates the website located at mascoservice.com (the "Service"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, submit credit applications, or request aviation maintenance, repair, and overhaul (MRO) services.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you. This includes:
Voluntary Information: Name, aviation company name, corporate email address (such as billing or sales inquiries), phone number, and physical mailing address.
Credit and Transaction Applications: Financial or banking details, trade references, and authorized signatures if you complete a corporate credit application to set up an account with us.
Automated Device Data: IP addresses, browser types, operating systems, and website activity data collected through Squarespace cookies to help optimize site performance.
2. How We Use Your Information
We use the information we collect to fulfill your business and operational needs:
To process parts orders, repair requests, and manage aircraft service logistics.
To evaluate credit applications and manage invoicing or accounting profiles.
To communicate regarding AOG (Aircraft on Ground) support, technical updates, or service quotes.
To maintain the security, safety, and functionality of our digital platforms.
3. Sharing Your Information
We do not sell your personal data. We only share information with third parties in the following scenarios:
With Your Explicit Consent: For example, when you authorize us to contact banks or trade references to check your business credit history.
Service Providers: Trusted vendors performing technical, hosting, or transaction processing services on our behalf.
Legal Obligations: When required by aviation authorities (such as the FAA), law enforcement, or court orders.
4. Cookies and Tracking Technologies
Our website is built on the Squarespace platform, which utilizes basic cookies to ensure site stability, performance, and basic analytics reporting. You can control your cookie preferences via your web browser settings or by utilizing the interactive cookie consent banner visible upon your arrival at our website.
5. Data Security
We implement robust, industry-standard physical, electronic, and managerial security measures designed to protect business information and credit applications from unauthorized access, alteration, or disclosure. However, no transmission over the internet can be guaranteed as 100% secure.
6. Your Rights and Choices
Depending on your regional jurisdiction, you may have rights regarding your corporate or personal data. These can include requesting access to the information we store, requesting corrections to inaccurate data, or requesting data erasure where legally applicable.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our administrative offices:
Masco Service Corporation
850 S. Dooley St.
Grapevine, Texas 76051, USA
Phone: +1 817-481-8205
Email: accounting@mascoservice.com [or insert general privacy contact email here]